Terms and Conditions
Effective Date: August 25, 2025
Website: https://africanearthdiamonds.com/
Business Name: African Earth Diamonds & Tanzanite
Contact Number: +27 72 381 4001
Email: info@africanearthdiamonds.com
1. Introduction
Welcome to African Earth Diamonds & Tanzanite (“we,” “our,” or “us”). By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchase.
2. Eligibility
You must be at least 18 years old and legally capable of entering into binding contracts to use this website and purchase products from us.
3. Products and Availability
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We specialize in the online sale of natural diamonds, tanzanite, and related jewelry.
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All descriptions, images, and pricing of products are provided in good faith.
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Product availability is subject to change without notice.
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Due to the uniqueness of gemstones, slight variations in size, color, and quality may occur.
4. Pricing and Payment
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All prices are listed in South African Rand (ZAR) unless otherwise stated.
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We reserve the right to change prices without prior notice.
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Payment methods accepted will be displayed at checkout (e.g., credit/debit card, EFT, secure online payment gateways).
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Your order is only confirmed once payment has been received in full.
5. Order Process
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Select products and add them to your cart.
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Proceed to checkout and provide accurate delivery and contact information.
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Complete payment through our secure payment gateway.
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You will receive an email confirmation of your order.
We reserve the right to refuse or cancel orders in cases of suspected fraud, incorrect pricing, or unavailability.
6. Shipping and Delivery
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We deliver locally within South Africa and internationally (where permitted by law).
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Shipping costs and delivery timelines will be communicated at checkout.
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Insurance during shipping may be included or offered at checkout.
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We are not liable for delays beyond our control (e.g., customs, courier delays).
7. Returns and Refunds
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Due to the high value and custom nature of diamonds and gemstones, all sales are final unless the item is proven defective, damaged in transit, or materially different from the description.
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Refunds, if approved, will be processed via the original payment method within 14 business days.
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Any return must be authorized by us in writing before being shipped back.
8. Certificates and Authenticity
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All diamonds and gemstones sold by us are guaranteed authentic.
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Where applicable, items are accompanied by certification from recognized gemological institutes (e.g., GIA, EGL, or equivalent).
9. Warranties and Liability
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We warrant that all products sold are authentic and as described.
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Except as required by law, we make no other warranties, expressed or implied.
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We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
10. Privacy Policy
We respect your privacy. Personal information collected during the order process is handled in accordance with South African data protection laws (POPIA). Please see our Privacy Policy for more details.
11. Intellectual Property
All content on this website, including logos, product images, text, and design, is the property of African Earth Diamonds & Tanzanite. You may not copy, reproduce, or distribute any content without our written permission.
12. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes shall be resolved in the courts of South Africa.
13. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Updates will be posted on this page with the effective date.
14. Contact Information
For any questions regarding these Terms and Conditions, please contact us:
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Phone: +27 72 381 4001
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Website: https://africanearthdiamonds.com/